Benefits of a Freedom Medical Alarm

The Freedom Medical Alarm service provides the following unique service benefits.

These include:

1. A direct connection to ambulance triage specialists.
2. The option to install a key safe at the client’s home.
3. A connection to a community based support services company, Healthcare of New Zealand Limited.

By having a direct connection to the ambulance service, a response to a Freedom Medical Alarm removes the need to transfer important client information such as the client's address details, medical history, access information, and client status at the time of the incident. All of the client’s primary data is accessible to the communications staff at the time of the activation and through the medical emergency triage process the client's current status can be determined.

As an additional support method, the Freedom Medical Alarm service offers clients the option of installing a key safe. The benefit associated with this is ease of access for paramedics at the time of a medical emergency. This removes the need to relay complicated details of how to find a key that is hidden somewhere on the clients property which can create undue delay.

Finally, Freedom Medical Alarms is closely associated with Healthcare of New Zealand Limited. When a joint client activates their alarm a report is filed with the Healthcare of New Zealand coordination staff. This information is used to identify patterns of behaviour (e.g. regular falling episodes), provides indicators for reassessment and/or additional support, and identifies clients who have been transported.

If a client has been transported, the Healthcare of New Zealand coordinator can request discharge information and ensure the clients support services match the needs of the client and are re-activated in a timely manner upon their return to home.